Care for people
Our people are key to the successful delivery of our business objectives.
We strive for an engaged and inclusive workforce. Valued and well-supported staff can fulfil their potential and ambitions,
inspired by our compelling purpose. Their safety, health and well-being are paramount.
Engaging our people
Our employees are Renewi ambassadors. We strive to ensure they are aligned with our business purpose and objectives.
The culture of our workforce will enable theCompany’s long-term success and pivotal role in society. Our ambition is to be a responsive employer with an open,
collaborative and inclusive management structure which includes regular engagement with all staff. This year, we implemented a range of human resources and internal
communications initiatives to boost employee engagement. We launched an internal social media platform called RenewiGO – this will transform the way we communicate with our staff across our 162 sites, 68% of whom are operations-based.
The current labour market
The current labour market is challenging. The economy is growing at a faster pace than the available workforce.
Despite this, we are pleased with our recruitment performance – our Talent Team filled 501 vacancies, hired 165 new female colleagues and we launched a
variety of marketing campaigns this year to strengthen our employer brand. The average staff turnover rate for 2021 is 11.8% which we are satisfied with, given the
current labour market. National statistics for the Netherlands show an average turnover rate of 18%.
The Benelux has been unaffected by the acute truck driver shortages. Nurturing talent and developing our future leaders
Renewi is a leader in the markets in which it operates. To maintain this position, we must develop and adapt to a rapidly changing world. People are energised when
allowed the opportunity to flourish and progress their careers, and we work to nurture the best talent in order to have the right people in the right place at the right
time, doing the right things for Renewi. LEAD is the Renewi leadership development programme launched in 2019. It has been expanded to offer training,
development and support for managers, with uniformity across Divisions. In the leadership team itself, 4.5% of staff had previous non-leadership roles within the company.
Our learning platform RenewiYou is now available in all our Divisions across each country we operate in. Our Learning and Development Team has supported our departments SHEQ, Legal and IT with the rollout of mandatory e-learnings on this platform, including Care for people continued the Renewi Code of Conduct, 10 Lifesaving Rules (LSR) and Cyber Security.
A journey of transformation and digitisation
Renewi is on a journey of transformation. As part of the Renewi 2.0 programme and ongoing investment in people, we are investing in WorkDay, an upgraded HR system. This
cloud-based human resource management software system unifies a wide range of HR functionality into
a single dashboard.
RenewiGO
RenewiGO is the name of our new, internal communications social media app. This new communications channel was selected in order to encourage bottom-up communication
and improve the way we interact with our frontline staff. It facilitates tailored communication to increase accessibility and encourages feedback. This operates in addition to text
messages, screens and on-site notice boards. Important communications are also delivered via daily stand-up meetings and team briefings.
Pulse
We listen to and respond to our people. This year, we conducted three Pulse surveys, with a response rate of 70%.
When employees were asked to rate how they feel about working at Renewi, a large proportion of staff responded positively, returning a score of 7.3 out of 10. We intend to further improve both this score and the overall Pulse response rate. Small changes can have a big impact on people’s day-to-day working lives. Pulse surveys are just one way to identify and
resolve issues to benefit our employees and improve their day-to-day working experience. Recent ‘you said, we did’
examples include:
- Improved PPE for adverse weather conditions
- A café for our drivers in Belgium
- Improved signage at one of our sites
Health and welfare
We aim to support our staff to remain healthy and fit for future employment. We have modernised equipment to ease the physical burden of many of our frontline roles. We
have purchased trucks with lower access points and replaced heavy and difficult to manipulate containers with lighter alternatives. Our fire, environmental and safety
investments have grown to promote a healthier and safer working environment. Many of our staff canteens on sites across the Netherlands are currently being upgraded and
re-styled to give them a better look and feel for staff to enjoy. Our Maltha business has launched an improvement project called ‘Factory of the Future’. This will look at everything
from safety and well-being of staff to quality of inputs, process control, organisational set-up and innovation. This will enable the business to perform at the highest levels in the industry.
Health and well-being
This year, we launched a range of initiatives to enhance well-being. Mental health continues to be a priority. We increased support through Covid-19 restrictions and lockdowns and provided tailored guidance for all our staff. The Mental Health Committee, now in its third year, held a Mental Health Awareness Week and supported World Mental Health Day. A cross-section of staff, including leaders, shared their personal mental health journeys via video. This resulted in a series of powerful testimonies, which generated much discussion and engagement. In November, we
focused on men’s health, supported Movember and published a series of blogs on various aspects of men’s health awareness. We also published blogs in support of World Menopause Day, Global Diversity Day and International Women’s Day.
We have embedded a working from home policy, allowing people to preserve a new work–life balance. This includes introducing a package of support to help homeworkers to remain fit and well.